Wodonga - Service Administration
About the company:
Intersales is a locally owned and operated business that has been in operation in Temora for more than 50 years and has become one of the best farm machinery dealerships servicing NSW. We pride ourselves on customer service and satisfaction and have been named Case IH dealer of the year on numerous occasions. In recent times, Intersales has expanded its operations to include branches in Griffith, Wagga Wagga and Albury/Wodonga. Across these four locations, Intersales employs over 130 staff in many varying roles. The expansion of Intersales means a continually growing workforce.
We are currently searching for an enthusiastic and self-motivated Service Administrator to join our highly skilled and successful service team in our Wodonga branch.
About the role:
Our Service Administrator is responsible for providing first class customer service, building excellent customer relations, promoting a positive environment in the service department and overseeing all clerical duties within the service department.
As a key member of our service team, you will be responsible for:
- Issuing repair orders for all work carried out in the service department
- Processing purchase orders and invoices
- Entering technician service reports onto repair orders on completion of jobs
- Completing warranty registrations for all machinery sold and submit to relevant suppliers
- Tagging warranty parts to comply with warranty procedures
- Obtaining GPS unlock and lock codes for customers
- Assisting service manager to resolve customer complaints relative to service work with a focus on customer satisfaction and retention of all customers
- Maintaining high level customer service at all times, focusing on customer satisfaction and retention of all customers
Competitive above award wages on offer!
Skills & Experience:
Our ideal candidate will have:
- Excellent customer service, communication, organisational and computer skills
- Knowledge of Agricultural based Machinery
- High levels of energy and self-motivation
- Excellent customer service skills
- Previous experience in a Machinery Dealership - preferable
- The ability to work as part of a successful team
Culture & Benefits:
At Intersales we pride ourselves on having a GREAT team and as a result of this, a GREAT workplace! Intersales is dedicated to the ongoing training and development of their employees, which means you can have an expanding, exciting and fulfilling career in the agricultural industry.
How to Apply:
To apply please forward a cover letter and your current resume to hr@intersales.com.au.
To obtain further information please phone Jess on 0499772810.