Griffith - Service Administrator
Our Service Administrator is responsible for providing first class customer service, building excellent customer relations, promoting a positive environment in the service department and overseeing all clerical duties within the service department.
As a key member of our service team, you will be responsible for:
• Issuing repair orders for all work carried out in the service department
• Processing purchase orders and invoices
• Entering technician service reports onto repair orders on completion of jobs
• Completing warranty registrations for all machinery sold and submit to relevant suppliers
• Tagging warranty parts to comply with warranty procedures
• Assisting service manager to resolve customer complaints relative to service work with a focus on customer satisfaction and retention of all customers
• Maintaining high level customer service at all times, focusing on customer satisfaction and retention of all customers
Competitive above award wages on offer!
Skills & Experience:
Our ideal candidate will have:
• Excellent customer service, communication, organisational and computer skills
• Knowledge of Agricultural based Machinery
• High levels of energy and self-motivation
• Excellent customer service skills
• Previous experience in a Machinery Dealership - preferable
• The ability to work as part of a successful team
How to Apply:
To apply please forward a cover letter and your current resume to hr@intersales.com.au.
To obtain further information please phone Jess on 0499772810.